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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-23-2019 02:31 AM

HP Recommended
Product: 820 G3
Operating System: Microsoft Windows 10 (64-bit)

Good day,

I have a very weird issue: my keyboard does not react on any typing in BIOS (unable to type password).

In past everything worked, but one beautiful day laptop hangs, and did not react on any buttons. I disassembled it, reconnected battery, did other raindance, it started, but I'm not able to type password in BIOS at all. It reacts on F-keys and on ESC,  I'm able to enter in BIOS, but as it is password protected, I'm not able to log in as typing does not work.

External keyboard works fine. Also built-in Keyboard works in OS.

Two weeks before the INC I flashed new BIOS, the latest one for this model. Rollback to previous BIOSes  did not make any change.

So.. Any ideas?

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