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HP Recommended
Microsoft Windows 10 (64-bit)

If your screen does not display when lifted the connector under the bottom removable cover may be loose. taping the bottom corner of the screen will make it work but it's best to simply check the connection. when you open the bottom you will see various wire connectors. the one leading from the screen can be followed to the slot it goes into. It also can be pulled and cleaned if your able to lift it. BE CAREFUL. don't get grabby. 

Mine was cleaned and now it works well.

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