• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Elitebook 8540W
Microsoft Windows 10 (64-bit)

I have HP laptop Elitebook 8540w and I am using it with HP docking station A7E32AA#ABB . They worked fine together while my laptop had Windows 7 OS, but when I installed Windows 10 Pro, the laptop doesn't want to start when I plug it in the docking station. When I connect the laptop to the docking station the orange light for the battery on the laptop lights up, and the blue light on the docking station's button for ejecting the laptop also lights up. However, when I press the button to turn the laptop on, all the lights just flash and they go off. The laptop doesn't want to turn on. When I use just the charging cable without the docking station the laptop turns on without problems. 

 

Any idea what is the problem? Are there any drivers for the docking station I need to install/update after installing the Windows 10?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.