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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-23-2021 10:37 PM

HP Recommended
Product: HP-14 cm0000
Operating System: Microsoft Windows 10 (64-bit)

Hello I am a windows 10 user on an HP-14 cm0000 and my elan touchpad does not work at all. I recently clean installed brunch chrome OS as a way of speeding up my computer but ended up with an ever slowing touchpad and then it was just useless. After trying out several touchpad configuration settings with no success, I thought ok maybe it was the OS so I installed Ubuntu.

 

During install I recieved an alert that one file contains an error. When I turned on the OS my touchpad was as if it was non existent not a trace of it in the settings, Looking through some websites and youtube videos for tutorials and the such I found that you could find out what drivers you had and try to unisntall them so I tried thisand ended up keeping a file with libinput word on it and two other files that were unnamed. Still no success. So I returned to windoes which endded up installing elan touchpad driver. Now I know htat my touchpad is working fine but there is somehting wrong in the settings as I did a hardware check and got a result that is good

 

I tried troubleshooting, resetting, some commond prompts I found online and other things. I need help please!!! Just an avg user with avg skills please someone show me what to do. I need my touchpad!

 

I also think I corrupted the driver by trying out too many of the brunch ocnfiguration settings!

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