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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-08-2021 01:20 AM

HP Recommended
Product: EliteBook , ProBook
Operating System: Microsoft Windows 10 (64-bit)

We use HP SSM to install and update drivers and set BIOS settings on our systems, and it works great. The Softpaq download manager downloads the files, and with the command line options we install on the clients.
Now the application has retired and we should use HP Image Assistant according to HP.

What we wish to do is the same as with HP SSM: install Drivers, Update Bios, set Bios settings.
I have read trough the manual and creating a repository is something we are absolutely going to do.

The only problem is that it seems only possible to download and install softpaqs with the /Operation:Analyze option.
We use Enterprise LTSC 2019 (1809), which does not have a configuration on HP.com and is not supported for our EliteBooks and Probooks.

Target Image: '<This Computer>'
Reference Image: '<From HP.com>'
ProductListSearchViewModel 11127745
Exception (Handled): No matching configuration found on HP.com

How do you circumvent a not supported Windows version (even though the drivers for LTSC 2019 (1809) are the same as regular Enterprise 1809), and install softpaqs like we are able to do with SSM?


Thanks,

 

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