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‎07-23-2021 04:12 PM - edited ‎07-23-2021 04:23 PM

HP Recommended
Product: Pavilion 15-CX0154TX
Operating System: Microsoft Windows 10 (64-bit)

 

I'm fixing a friend's HP laptop (HP 15-CX0154TX). He can't tell me how it happened, but it's stuck in a W10 "Preparing Automatic Repair" loop.

 

I can't get it to do anything with it's current OS other than stick to this loop. I can't do anything with my Rufus or MCT bootable USB drives unless I change UEFI setting "Boot Mode" to "Legacy (CSM)", at which point I can boot into my portables, but once in the installer I have no access to the UEFI ready disk (to repair/install or whatever).

 

I have no idea why it refuses to boot from my MCT or GPT/MBR, UEFI/BIOS, NTFS/FAT32 Rufus prepared drives unless in Legacy mode... surely I can get ONE of these combos (GPT/UEFI/FAT32 I would have thought) to boot in UEFI Boot Mode... It can see the USB drives in the boot list, it just fails to boot from them (stalls at the loading screen with spinning load icon) then goes back to Auto Repair after a period of time. Am leaving secure boot off for all attempts (only required off for UEFI/NTFS AFAIK).

 

I also have no idea why there is 0 way to get out of the auto repair loop. No way to access CMD or anything (that I can work out).

 

The kernal layer HP Troubleshooting thing has run the system through its "System Extensive Test" (Battery, Processor, Wireless, HDD SMART, HDD Short/Optimized/Long DST, Memory, System Board. All came back "PASSED"... I see no reason to suspect anything is wrong hardware wise (more like a failed Win update or something).

 

Any advice/help would be much appreciated.

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