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HP Recommended
HP 620
Microsoft Windows 8.1 (64-bit)

Hi All,

 

I replaced the hard drive on my HP 620 laptop, but now the keyboard is not functioning. I've even bought s new keyboard and still not working.

 

The mouse and on screen keyboard operational, but are unable to operate the on board keyboard.

 

Could someone please tell me what to do or how to fix the problem.

 

Thank you in advance for any assistance in this regard.

 

Gerald

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