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‎05-21-2016 04:19 PM

HP Recommended
Product: HP Pavilion Notebook - 17-g188
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I use exteral speakers via the headphone jack of my laptop [also sometimes headphones]  and I've noticed within the past few weeks or so that a lot of the time when I do things like load certain webpages or skim through videos on youtube, or when I'm on skype and hit backspace too many times causing that 'bing' sound, all of these kinds of actions cause this loud boom sound through the speakers.   The sound is just like what you would hear if you bumped the end of a needle hard on a record player.

I've updated all my audio/sound drivers and can't figure out how to stop that annoying sound from happening.  It doesn't happen when I'm only using the laptop speakers, so it's a problem with the audio jack on the side that I use.

I would greatly greatly appreciate any help someone could offer on this issue.

Thank you in advance.

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