I have a Pavilion dv6, original installation was Windows 7. Did the free upgrade to Windows 10 and started having the "critical error" message when clicking on the start menu. Decided to do a reset, with saving my info. Got 40% done and stopped with no changes. Tried a full reset, got 80% done and stopped. Tried to start Windows and it is stuck in the initial black screen. Tried F11 recovery and when Windows started loading it stopped with BSD message "BAD_SYSTEM_CONFIG-INFO".
I cannot locate my system disc or boot disc. Is there another way to fix this? Are replacement system disc available from HP or aftermarket?
Thanks, Mark