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‎11-20-2016 04:58 PM - edited ‎11-20-2016 08:22 PM

HP Recommended
Product: HP ENVY Notebook - 17-n062na
Operating System: Microsoft Windows 10 (64-bit)

My synpatics driver is not retaining its SmartSense setting and consistently resets to the default value. I would like this feature turned off but it keeps resetting. 

 

I have tried the regedit edit of changing restore all defaults in the HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl

and DeleteUserSettingsOnUpgrade setting in HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

These two settings have stopped my initial problem where NONE of the settings were kept such as two finger scrolling, x-axis scrolling. 

 

But despite the registry changes I have made, the SmartSense setting keeps reseting. 

 

I have also changed the default value of all PalmKms... is 0 in HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults.

 

But none of this has worked. My synaptics driver is up-to-date too.

 

Here is my NFO info: (open either pic in a new tab to view full size)

Spoiler
1.PNG
2.PNG

 

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