• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-04-2021 12:43 AM

HP Recommended
Product: HP Spectre x360 - 13-ae011dx
Operating System: Microsoft Windows 11

The very helpful option to disable touchpad when a mouse is connected disappears in most Win 7/10/11 systems after some automatic updates. Typing texts becomes impossible for most people who tend to touch the pad accidentally while writing which causes random parts of text to be selected/deleted etc.

The only possible option for the touchpad is its sensitivity. Even disabling it doesn't work, and after reinstalling it installs itself automatically.

 

This issue has been brought up to HP support attention for many years (I saw posts from 2015) - is there any solution to it now?

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.