• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2020 09:33 AM

HP Recommended
Product: HP Elite Dragonfly Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi : 

 

I've encounter unexpected (sudden) shutdown during middle of my work.

 

The screen will black out (feel like forced power off), and the power button is not even blinking at all. 
 when I power on again, it shows a page (in the following) saying "system security issue has been detected" ,  then when i choose "continue to boot normally" , it feels like coming back from "sleep mode" where everything is left there before the shutdown. 

 

anyone know where went wrong ?

 

thx. 

 

 

 

info1.jpgissue2.jpg

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.