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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-11-2020 12:55 AM

HP Recommended
Product: HP Color LaserJet MFP M776

Good afternoon.

The problem was web access to the printer. This opportunity fell off, and then scanning over the network.
There was a reset to factory settings, replacement of physically network wires and other vlan - did not help.
HP support advised to reflash the device. There is only one firmware on the site (cljM776_fs4.11.0.3_fw_2411117_061344.zip). Firmware through USB led to the fact that the device was not initialized during boot and constantly fell into error 81.09.00

I was looking for a solution here and did not find it.
Only the topic where they tried to physically change the "faulty" (most likely it was working) MFP formatter. Result: MFP went to the trash can. It's funny ☺ (81.09.00 error MFP 586)

Error 81.09.00 is really connected with the formatter, or rather with JetDirect.


Solution:
When loading the printer - enter the Administrator mode.
Select: Config TPM -> Stop use -> Accept -> Reboot.
The printer will boot and deploy the new firmware without TPM encryption mode.
Next, enter the administrator mode again when loading the printer and turn on the config TPM back. Reboot.


All. The printer is ready.
Good luck to all!
PS Google translator. Excuse me. ☺

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