• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-14-2020 02:03 PM

HP Recommended
Product: HP LaserJet M553
Operating System: Microsoft Windows 10 (64-bit)

I have a Color LaserJet M553n.   I decided to install the latest driver (even though everything is currently working fine with the older driver).  I downloaded the new driver from:

https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-enterprise-m553-series/7087331

The file name is:

HP_Color_LJ_Ent_M553_PCL6_Print_Driver_no_Installer-19231.exe

 

When I double-click the file it starts to run and then I get  a message saying:  Windows cannot  find setup.exe.  No surprise because the file name even says "no_installer."  So, how do I either get this mystery "setup.exe" or how do I install the new driver without setup.exe?

Thanks!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.