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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2020 01:57 PM

HP Recommended
Product: 1050c plus
Operating System: Microsoft Windows 10 (64-bit)

Finally upgraded to Windows 10 on my computer and while the upgrade still allowed me to print to my 1050c plus, clicking on printing preferences crashes out every single time with "Function address 0x00000000000AE0316 caused a protection fault. (exception code 0xc0000005)  The application property sheet page(s) may not function properly."

It's a network printer with a static IP address on private network; not connected directly to my computer.

All of the sheet sizes, custom and otherwise, that existed prior to 'upgrading' to Windows 10 are there but I can't change anything because it just keeps crashing.  I can select print options within an app when printing but cannot access the printing preferences to set proper defaults.

Help?

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