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- HP Smart app on Macbook doesn't recognise HP Laser 107w

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04-08-2021
09:43 AM
- last edited on
04-08-2021
09:54 AM
by
BiancaS
Product: HP Laser 107w
Operating System: macOS 10.15 Catalina
I am having an issue with the HP Smart app on my macbook that doesn't recognise my HP Laser 107w printer. I have no problem printing from my Iphone 11 or ipad pro. Even trying to print from my Macbook without HP Smart app is hit and miss. Sometimes it works and other times it takes 5-6 tries. Any ideas on this would be appreciated.
Serial number: [Personal Information Removed]
Product number: 4ZB78A

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