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‎05-25-2014 02:47 AM

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Hi Jason,

I have a E709a.

would appriciate instructions on how to reset the sensors.

TIA

@jason_h wrote:

Hey whn,

 

I see you are experiencing an issue with errors on the display of your printer.  These could be caused by sensors that have become out of calibration from the issue you mentioned previously occurred, but a reset to the device can sometimes help in this case.

 

You mention that you have an Officejet 6500.  HP has produced 2 types of 6500:  HP Officejet 6500 (e709) and HP Officejet 6500a (e710).  Which of the 2 do you have?

 

E709 series:

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E710 series:

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Jason

 

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‎05-26-2014 01:21 AM

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my printer is HP Officejet 7500 E910

my description error : 0x61011beb

can you solve the problem?

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‎04-16-2015 06:40 PM

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@whn wrote:

The cartridge carrier became stuck on the device that closes off the ink jets  when the printer is resting.  The first error to be reported was that the carrier was stuck, later it reported a paper jam though there is not a shred of paper anywhere and eerything moves smoothly on initialization.  The carrier is now free and on initialization it moves  back and forth normally, but the printer now reports both errors and willnot print.

 

whn

 

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‎04-16-2015 06:42 PM

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Thanks E709

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‎07-26-2015 12:02 PM

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How do I reset a HP Officejet 6500A Plus 0x61011beb

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‎07-26-2015 12:09 PM

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My HP Officejet 6500A Plus continues to display Printer Documentation 0x61011beb even after the paper jam has been cleared. How do I do a general reset?

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‎06-26-2016 07:33 PM

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How do I reset a general printer error 0x61011beb on my HP officejet 6500     E 709 model

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‎08-31-2016 09:28 AM - edited ‎08-31-2016 09:30 AM

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I have this same problem - error 0x610011beb.

i have looked through all the absolutely horrible documentation there is... and no luck.

 

the worst part... i just spent ~$45 on HP ink cartridges - they may have been the culprit in this. 

so i am down one printer (now have to go buy a new one according to the HP Blog), down $45 (cartridges you can not return), and very upset. 

 

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‎03-02-2017 09:20 PM

HP Recommended

I want to get rid off the 0-61011beb code.

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‎03-02-2017 09:26 PM

HP Recommended
@whn wrote:

The cartridge carrier became stuck on the device that closes off the ink jets  when the printer is resting.  The first error to be reported was that the carrier was stuck, later it reported a paper jam though there is not a shred of paper anywhere and eerything moves smoothly on initialization.  The carrier is now free and on initialization it moves  back and forth normally, but the printer now reports both errors and willnot print.

 

whn

Tell me what to do, please.

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