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LJ2055

Hi 

 

I recently noticed my printer would not print at all and I got a popup window saying "

“HPDM.framework” will damage your computer." and saying I should report malware to Apple.

 

I have followed the guidance in this thread https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/HP-device-monitoring-framework-wi...

 

I have deleted my printer from System Preferences / Printers using the - key.

 

I then installed the package as per the guidance and re-added my printer in System Preferences / Printer.

 

I can now print (at least) but I still get the annoying popups displayed whenever I do print.

 

The printer is directly attached to my Mac via a USB cable.

 

I first encountered this issue on 10.15 Catalina and in an attempt to resolve the issue I updated to 11 Big Sur.

So I do I stop the annoying popups being displayed?  (Everything else is working fine.)

 

Thanks

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