• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-20-2021 11:00 PM

HP Recommended
Product: officejet3833
Operating System: Microsoft Windows 10 (64-bit)

Ive wasted days following supposed fixes for not being able to print from the computer for over a month now, just get the driver not available message. Ive uninstalled and reinstalled countless times and tried various other diagnostic tools (hp smart, print and scan doctor etc) all a huge waste of time.

 

The problem is the september windows update. Uninstalling that is the only thing that has worked , however i couldnt uninstall it so had to roll back computer to reset and then reinstall everything. Lost another day of my life with all that. Have now paused updates and can print but no solution in sight and neither microsoft nor hp seem to care or even recognise thus issue. Disgraceful. 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.