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‎08-07-2019 01:52 PM - edited ‎08-07-2019 03:10 PM

HP Recommended
Product: Z3200PS
Operating System: Microsoft Windows 10 (64-bit)

I recently had a corrupt  printer utility file for a Z3200 ps printer.  I went to download a new file from HP.com.   I typed in my serial number for my machine and it gave me the list of software for the Z3200.  I downloaded the Printer Utility, and it was listed as version 6.0.6.4630.  The problem is when I opened the utility it does not list the Z3200 as being a compatible machine, and when I punch in the serial number it does not recognize it.  Does anyone know how I can get the correct printer utility? 

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