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‎05-08-2024 10:20 PM - last edited on ‎05-09-2024 12:48 AM by Level 14

HP Recommended

HELLO

poly s/n <removed by a moderator> WHICH IS NOT WORKING 

REQUEST YOU FOR URGENT HELP /SERVICE

MY CONTACT IS<removed by a moderator>

1 REPLY 1

‎05-09-2024 12:50 AM

HP Recommended

Hello @Firstbridge ,

 

welcome to the HP Poly community.

 

Please do not include personal information like a phone number or a serial when posting in this community.

 

Our volunteers know nothing about how the Poly Studio USB got into the state it is now as you have not shared this detail with us. Is this unit brand new or multiple years old?

 

If you require urgent help I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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