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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-07-2024 07:30 AM

HP Recommended

I'm currently facing difficulties upgrading the firmware on Spectralink 8440 phones. Despite attempting to check for updates through the phone's GUI by navigating to UTILITIES > SOFTWARE UPGRADE, I'm unable to retrieve the latest firmware.

 

Could someone please provide guidance on how to obtain and download the latest firmware for these phones? Is there a specific online resource or repository where I can find the necessary firmware files?

 

Thank you for your assistance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2024 07:49 AM

HP Recommended

Hello @BBphones12 ,

 

welcome to the HP Poly community.

 

You have posted in an incorrect section and a volunteer has moved your post. It has been moved to a more suitable section for the product.

 

Stating the above SpectraLink has not been a Poly / Polycom brand for 11 years as it was sold and is an independent company. Please work with SpectraLink support on this.

 

I am closing this post.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-07-2024 07:49 AM

HP Recommended

Hello @BBphones12 ,

 

welcome to the HP Poly community.

 

You have posted in an incorrect section and a volunteer has moved your post. It has been moved to a more suitable section for the product.

 

Stating the above SpectraLink has not been a Poly / Polycom brand for 11 years as it was sold and is an independent company. Please work with SpectraLink support on this.

 

I am closing this post.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.