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HP Recommended
Microsoft Windows 10 (64-bit)

Hi - long time listener, first time caller.
Is there a way to do a screen capture of a Poly Rove 20 or Poly Rove 30?  

I've used https://xxx.xxx.xxx.xxx/captureScreen  on other Poly phones but this didn't work on the Rove.

1 REPLY 1
HP Recommended

Hello @jgaffney-tpx ,

 

welcome to the HP Poly community.

 

As the individual Poly Rove handset does not utilize an IP address but communicates via DECT with the IP base this is not an option.

 

If you really would need such a feature or an API I suggest you work with a Poly reseller to apply for a feature request stating the business request and including the revenue lost for such missing feature. 

 

Best Regards

 

Steffen Baier

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