My Poly Surround 85 Wireless Charge Stand is not working. Headset only charges wired. I have confirmed the headset charges wh...

Hi, I have a brand new Poly Voyager 4320 headset which will not charge. I worked with tech support and an RMA was issues (I h...

• other
• Voyager 4320 M UC USB-A

hii, im having issues with the bt700 and the headset. I can use the headset by connecting it via bluetooth but i cannot mute ...

Hi,We have a custom softphone and need to support call control via HP Poly headsets through the Poly Studio App / Poly Lens D...

Hello,I would like to ask whether HP Poly provides an SDK or API for Savi 8400 and Savi 7400 headsets that allows third-party...

Hi. Since beginning of 2026 I have not been able to connect Voyager Focus 2 to android phone. I have tried with Samsung A35 a...

I'm trying to update the Blackwire 5220 in the Poly Lens app. It's on version 223 currently and the app is alerting me that v...

Hello Poly Support Team,I am reporting a reproducible Bluetooth compatibility issue with Poly Voyager Focus 2 headsets on Sam...

When my headset connects to any android device via bluetooth, it identifies them as "Phone One" with the audio prompt. Is the...

Device ModelVoyager 5200 Charge Case Serial Number Edited Software Version213.172.0.3170 Product ID0xD008 Last ConnectedDec 1...

It's poly Bluetooth headphones and the earmuffs are worn down

Unable to Register Poly Voyager Free 60+ for Support + Audio Quality IssuesHi, I’m hoping someone can help because I cannot f...

The Poly Software update for the charging case pointed to release notes at plantronics.com instead of hp.com - I found them h...

currently trying to update the firmware on the BT700 supplied with my headset, current SW is 0.0.1122.4724 available 0.0.1315...

Hi all,Headset is new and updated to the latest firmware as of 27NOV25, headset works flawlessly, but as a "teams edition I w...

I have a Poly 5200 with S/N 36V9CR that has been working on my S22+ until a few weeks ago, when it stopped connecting. I remo...

The lights on my Voyager 5200 charge case aren't lighting up and it doesn't seem to be charging. The earpiece and case was pu...

My poly voyager 5200 uc is not working after i update the firmware both headset and charging case is up to date. cable is wor...

Hi there, does anyone know how to repair the headband padding from the POLY Focus Voyager 2?It's not a spare part.

Hello,I hope you might be able to help me with my Plantronics BackBeat FIT 3200(it doesn't let me add the product with the em...

My Poly USB adapter is connected to 2 headsets. i can't reset or disconnect them. It should only be connected to one headset.

My headset,Voyager Focus 2 Series microphone stopped working. It's picked up on the computer but there's no sound recognising...

I just bought a Voyager Focus UC, have installed Poly Lens and updated the BT700 and the headset firmware.Initially i was exp...

• Microsoft Windows 11
• Voyager FOCUS UC B825 USB-C

Hello,I am using the Poly Voyager Free 60+ with my iPhone, but I often experience disconnections. The earbuds randomly drop t...

• Voyager Free 60+

POLY VFOCUS2 series: I am not offered this model when trying to get support.Headset works perfectly with iPhone... no problem...

Can the Poly Voyager 4320 headset still be configured to listen to music from one phone while simultaneously being available ...

I am from Sweden.The mic for voyager legent is not working and needs to be fixed. Device might be under warranty.

Poly Voyager 6200 UC USB C and Iphone issuesI have my 6200 UC connected to my iphone via Bluetooth and to the Win 11 laptop v...

Poly voyager v4220 usb dongle to connect to PC not working

Is there a splitter for the Poly Blackwire 3320 headset that allows someone to listen in on an active call for training purpo...

• Poly Blackwire 3320