-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
5
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hey there! @Olov1,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you need your printer to print only in black.
Please try few steps mentioned below.
Go to devices and printers.
Right, click OfficeJet Pro 8715.
Select printer preferences.
Click advance button.
Go to printer features.
Click print in greyscale and from the drop down select Black ink only.
Or
Go devices and printer.
Right, click OfficeJet Pro 8715.
Select printer properties.
Go to device settings tab.
And select the print color to black.
Please find the picture attachment below.
Let me know how it goes!
Have a great day!
HP Recommended
Hey there! @Olov1,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you need your printer to print only in black.
Please try few steps mentioned below.
Go to devices and printers.
Right, click OfficeJet Pro 8715.
Select printer preferences.
Click advance button.
Go to printer features.
Click print in greyscale and from the drop down select Black ink only.
Or
Go devices and printer.
Right, click OfficeJet Pro 8715.
Select printer properties.
Go to device settings tab.
And select the print color to black.
Please find the picture attachment below.
Let me know how it goes!
Have a great day!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community