• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

My CD Rom is not operating. I receive a code 39 that the driver is either corrupt or missing. How do I fix this issue? My computer is out of warranty. My laptop is the HP g72t wj744av. I do not know when this occured. I just did started it up yesterday and it ran some updates from windows for the operating system, for office 2007 and a few others. I uninstalled the dvd and reinstalled it with the same problem still there. Is there a fix for this other then going in deep and redoing the computer from scratch?

 

Thank you,

Swobby

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.