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‎04-27-2012 04:43 PM

HP Recommended

My HP DV6 is having...issues.  windows 7.  A bit of history:

 

Recently (2 months ago) it quit installing Windows updates, and would download 3 everytime I shut down.  HP support could not help, nor did the Fix-It programs work.  Had to restore to factory defaults and that solved THAT problem.

 

Recently tried reading camera card (which I have done before), but it did not read/was not recognized.  Today, tried to run a DVD, and when it didn't automatically start, I found out it isn't recognized.

 

Tried HP Support Assistant, which told me the model # of the DVD drive I was using, then proceeded to say there was something wrong with the driver...and it couldn't fix it.

 

More?  Explorer (windows, not Internet) will frequently time out or crash...

 

I have Norton Internet Security with live update, and have yet to have any virus issues. 

 

Any assistance or questions greatly appreciated!

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