• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎12-01-2009 10:17 AM

HP Recommended
Hi, i'm really frustrated as I bought W7 Home and did not know you had to reinstall everything. After 5 days I have everything except for my printer. I've trreied installing the drivers, but there is 4 different ones as opposed  to  Deskjet 5600, there is a 5605,and 3 5610 drivers. I installed 2 and each time on setup it said usb printer not connected even though it was. When I try to manually install the drivers it sends the test page but nothing happens. I've been online for 2 days now and don't know what to do. I love my printer it works fine and don't have money to buy a new one, can anyone help PLEASE!!!!!! 
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.