-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
09-24-2012 07:16 PM
Windows 7, plenty of hdd, plenty of RAM, blah,blah,blah.
Laptop worked great for the first 6 months. Suddenly one day, it took a very long time to boot. Once booted, programs would take a very long time to load. Clicking on anything would cause the computer to freeze up. Simply clicking start would take a good three minutes for the start menu to pop up. I thought maybe I had a virus or some malware, so I wiped the hard drive and started over from recovery. with a fresh recovery, everything seemed to work as normal again... for about three or four boots. Then right back the same old locking up slowed down behavior.
I have done the recovery five or six times now, and every time that works for a few boots, but then goes right back the same behavior.
As of right now, there is nothing on the laptop; it is a fresh install. Still, I get the same behavior. I have checked task manager and there're very few applications running when this happens. The CPU and memory usage are always very low, with the CPU usage usually being below 10% and the memory usage usually less than one third of total.
I thought maybe the hard drive was corrupted so I tried replacing it. However I cannot seem to get the recovery disk to reinstall Windows 7 on the new hard drive. I'm not so sure that there is anything wrong with the old hard drive. I have run check disk and defragment several times with no issues.
I just tried to use a laptop to do some homework and it was freezing up again so I tried to shut it down. I left it sit for three hours on the logging off screen and it still did not shut down.
I'm lost. I can't seem to find anything on Google about this kind of issue. Any ideas?
Thanks in advance!
Laptop worked great for the first 6 months. Suddenly one day, it took a very long time to boot. Once booted, programs would take a very long time to load. Clicking on anything would cause the computer to freeze up. Simply clicking start would take a good three minutes for the start menu to pop up. I thought maybe I had a virus or some malware, so I wiped the hard drive and started over from recovery. with a fresh recovery, everything seemed to work as normal again... for about three or four boots. Then right back the same old locking up slowed down behavior.
I have done the recovery five or six times now, and every time that works for a few boots, but then goes right back the same behavior.
As of right now, there is nothing on the laptop; it is a fresh install. Still, I get the same behavior. I have checked task manager and there're very few applications running when this happens. The CPU and memory usage are always very low, with the CPU usage usually being below 10% and the memory usage usually less than one third of total.
I thought maybe the hard drive was corrupted so I tried replacing it. However I cannot seem to get the recovery disk to reinstall Windows 7 on the new hard drive. I'm not so sure that there is anything wrong with the old hard drive. I have run check disk and defragment several times with no issues.
I just tried to use a laptop to do some homework and it was freezing up again so I tried to shut it down. I left it sit for three hours on the logging off screen and it still did not shut down.
I'm lost. I can't seem to find anything on Google about this kind of issue. Any ideas?
Thanks in advance!
Solved! Go to Solution.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.