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I have been trying to download updated drivers for my M2727nf printer for months. I have tried several computers and even tried on different networks. Unfortunately, it never works. I have called and e-mailed HP but have not received any responses. I see here there are others that have this kind of problem. Some seem to get it to work but I've not seen what anyone has done to fix it.

 

I have tried multiple files for my M2727 printer as well as random other files. None work so I don't think this has anything to do with what file I pick.

 

The error: "Unable to download [filename] from ftp.hp.com. The operation timed out."

 

I have disabled my firewalls and turned off ACP.

 

I do not seem to have problems with any website other than HP's (e.g. Adobe, MS, Apple, etc).

 

Thanks for any suggestions,

-Moirty

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