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HP Recommended
Hi,<br><br>My HP Pavilion g7 Notebook PC freezes at the HP loading screen before it gets to the username. It just has the little loading circle, and it gets stuck there. I've tried doing a hard reset, by unplugging everything from it, and removing the battery, holding down the power button for 20 seconds, it's still stuck on the HP loading screen when I push the power button.<br>I've turned it off, then started it back and pushed the &quot;esc&quot; key multiple times to get to the menu, but I don't know what I should do from here. Any help would be amazing. Thank you.
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