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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-20-2013 10:51 AM

HP Recommended

I have a HP Envy dv7 Notebook PC. It recently just downloaded the new HP Assistant and I wanted to adjust the brightness because it was too bright for the dark room I was in. I tried using the F2 and F3 keys to lower the brightness and I tried to adjust it from settings and control panal but the brightness doesn't adjust when I move it up or down. I tried shutting down my computer and restarting it but I still can't adjust the brightness. Help!

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