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‎08-07-2014 01:52 AM

HP Recommended

I've been using this printer with the Mac OSX 10.9.4 OS for about 9 months.

I'm now getting a 79 Service Error message. I've tried to turn the printer Off and On several times to no avail.

 

Strangely enough, when I try to print a new document, a message keeps appearing on my computer, that says "The printer has been paused. Do you want to resume printing?" When I click the Resume button, nothing prints out.

 

The user manual says that the 79 Service error message is linked to a firmware problem? Do you know how I can fix this issue?

 

Many thanks,

 

Pierre

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