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My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.

 

It was still fine when I downloaded windows 8.1 but all of a sudden displays limited/no connectivity. I tried everything I can including resetting tcp ip settings thru command prompt, finding other drivers till someone suggested me to put my laptop back to windows 8. Still didn't fix the problem. Now, my laptop does not access wifi nor detect any wireless connection whether our home wifi, or others.

 

Please do help me. I really need to fix this. I'm a student and I badly need wifi connection since its the only available connection in our school. I am not knowledgable about this issue and it would be really great if someone could help.

 

Thank you so much!

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