• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help in changing the screen resolution on HP Notebooks & Monitors Click here for the details.
HP Recommended

I just bought a new Hp pavilion laptop all in one laptop/tablet that runs windows 8. It was working perfectly fine until now.

 

The laptop starts up fine, the hp logo is displayed and the login screen appears. After I enter the password, it begins to loads but then just becomes a black screen. My cursor is visible but nothing else happens.

 

I've restarted the laptop multiple times. Please help. Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.