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09-15-2014 05:10 PM
I turned on my computer this morning after a Windows update and it wouldnt allow me to connect to my wifi. Initially it said that I was manually connected to an old network but I deleted that and tried to manually connect to my home network but no luck. I worked through all the trouble shooting options and checked to see if the driver was up to date (it was) - all without success. My computer allows me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet wi-fi with my iPad. Here are some specifics:
Product Model: E4X87PA
Product Name: HP Pavilion TouchSmart 11-e004au Notebook PC
Driver: Ralink RT3290 802.11bgn wi fi adaptor
When I look at the Driver details it appears it is a 32system driver whereas I believe I am running a 64 bit operating system( but I might be misreading this as I don't know a lot about these things).
Can anyone help?
Solved! Go to Solution.