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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-30-2014 01:46 PM

HP Recommended

When I try to scan to computer using HP Officejet Pro 8600 this message pops up "You cannot use this function because it has been disabled. For more information, contact your network administrator or the person who set up the printer."

 

I dont remember disabling the scanner, how do I disable it?

 

Thanks

 

 

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