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‎10-27-2014 04:44 AM - last edited on ‎10-27-2014 10:42 AM by Retired

HP Recommended

HP Envy Left Hinge

 

Hello HP,

 

I am deeply concerned - I bought a 17" HP envy but less than a year since

, the laptop is coming apart at the bottom near the Hinge for the screen to the left. I am afraid to open it because it makes a "pop" sound every time I open the screen.

 

God knows I have been extra careful with this laptop. Yopu will not find a scratch on it from bangs or things like that but am deeply scared of this 1200$ piece falling apart not even a year into my using it.

 

Can someone please advise where to repair this from?? I am based in Uganda but will be travelling to San Francisco and Los Angeles soon.

 

Please advise, am beginning to lose faith in the machine, and brand..

 

Jude Mukundane

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