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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-09-2014 06:20 AM

HP Recommended

Hi. I recetly bought HP envy note book .

The product specifications are as follow.

 

specs.pngAs you can see the my laptop has integrated amd card with almost 4GB of ram. But surprisinlgy, I am not able to play even COD 4 (modern warefare) on it. Weird, isn't it?
Then I dive into the hardware information and have found that only 768MB of the grahpics card is being used. Please refer the following image.

 

 

Now, I am trying to find a way to increase this allocated Ram but I can't see any such option in BIOS.

Note: This notebook doesn't have any dedicated graphics card. So my only option is to increase this adapter ram.
How would I do it?

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