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‎12-30-2014 11:01 PM

HP Recommended
Product: hp envy 5530 all-in-one
Operating System: Windows 8.1

My printer availability/status is showing offline. When I try to print from my laptop I get the message "printer offline". I have broadband internet which I have my wireless router connected to.  My printer is associated with the router as are all my other items ( tablets, laptops, smartphones) if this information is even relevant.   I have tried my hp scan doctor which tells me there are no issues and it shows as my printer is online! I have tried so many different "solutions" and I have no clue what to do.  Please someone tell me how to change my printer from offline to online. 

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