• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-17-2014 02:43 AM

HP Recommended

Hello, first of all sorry for my bad English.

 

I have this Elitebook 8540w that suddenly shows this problem: when I try to power it up, the screen remains black and all the leds on the switch cover are active. The wireless and the power led on the front are also active, while the disk and electric connection led are off. The fan is active too.

 

This is what I tried:

 

- Power on with only the battery or the cable

- Reset the bios removing the RTC battery

- Change the RAM

- Remove the internal Sata disk

- Remove the battery and the cable, hold down the power button for one minute, and then install the battery and power up

 

None of these actions had some effect. What I should do?

 

Thanks

Tags (1)
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.