• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-30-2015 03:47 PM

HP Recommended
Product: Ralink RT3592 802.11a/b/g/n
Operating System: Microsoft Windows 7 (64-bit)

I have an HP Probook 4530s with a Ralink RT3592 802.11a/b/g/n 2x2 WiFi Adapter and I am trying to connect to my 5G wifi but my laptop cannot see it. It can only see the 2G version. From my web searches, I understand that it can use 5G, and my router is broadcasting 5G because my phone is using it, so I can't work out what I am missing. Can anyone help?

 

Best, Minoli

 

pic.png

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.