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I upgraded from an Elitebook 8470p to the latest and greatest 840 G2 a few months back and within a month of purchasing it, my LAN port looked like this:
From there it progressively got worse (obviously):
Until finally when I needed my network jack, I had to do this:
I don't understand how this laptop could pass MIL-STD-810 when the network jack is practically made out of paper. I guess when you're huffing it through the jungle or desert there's not a lot of network jacks, but why even include it if it's going to be so delicate? I can't be the only person that has had this problem, right?!
I had my 8470p for 2.5 years and loved it! Other than getting insanely hot on occasion, it never had a single issue. I've never dropped this laptop or treated it roughly - and "rough" is the whole point behind MIL-STD-810.
So what do I need to do to get this fixed? Do I need to send my laptop back to you guys or can someone send me the part? Is it covered under the warranty?
Thanks
