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HP Recommended
hp laserjet series 4050 N PCL5
Microsoft Windows 10 (64-bit)

I’m not sure if mine is an Enterprise product. I haven’t used networking with it.

Recently, when I try to print a document, I get the message “error printing on HP LaserJet” or “printer is in an error state.” The printer will print a configuration page but won’t print a test page or any document.

This started when I tried to print an email containing something like a password (actually my Akismet API key) and got the error message, "Can't print 'Print'".  (I had clicked on a hilighted (blue) 'Print' link .

Various trouble-shooters haven’t worked except for informing me there may be something wrong with my printer. I’ve tried resetting everything via the buttons on the printer: have reset the memory, restored factory settings and “reset” all I/0 channels” (whatever that means).

A trouble-shooter said there's no problem with drivers or spools. I’m updated my driver and did a system restore to a time previous to the problem. After my “system restore”, I tried uninstalling and reinstalling the printer. Nothing worked.

Perhaps I should add that most recently I uninstalled and reinstalled my printer for a second time, and it shows up as “copy 1”.

 

The only thing I can think of that I can readily try is changing the device settings via my computer. The settings look either good or a bit confusing but conceivably I could at least try temporarily turning the “automatic configuration” on, etc. But I’m a little dubious about doing that before getting some advice.

 

Any ideas? I miss my beloved, long-time, previously excellent printer.

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