Notebook Video, Display and Touch

so i have a problem with my touchpad. and i know you guys will probably say "check to see if it's disabled", but in this case it's different. when i boot up my laptop, right after the hp logo screen (and before windows even loads up), it says "F1 to continue or F10 for BIOS setup". and everytime, this screen pops up, the touchpad won't work. and if i press F10, the touch pad won't work in BIOS. basically, the touchpad idn't detected by the BIOS. in windows, there is no way to disable an enable the touchpad. there is no enable/disable option in device manager for the touchpad. there hasn't been any spills or breadcrums or...i think it is a hardware failure, but i am not sure. i think it is more of a "power not getting to the touchpad" failure. and btw, is there anyway to forcibly launch the synaptics touchpad program in windows?

and this might seem strange, but the touchpad stopped working after i did this:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

(i was trying to fix involving idevices stopping my usb ports from working)

after that, i told me my computer needed to restart and after i restarted my laptop, the touchpad stopped working.i did the troubleshooting again and it told me i needed to restart my computer again. after restarting, the touchpad was still not working. this is strange as even if the troubleshooter did some modifications to the touhpad's software and driver on windows, the touchpad should still be working in the BIOS, right?

please help me fix this problem (and if possible, without bringing the laptop to the repair place)