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Hello:

 

I have a LaserJet M1522nf and am getting an error message stating "Install black cartridge", even though I have installed a new cartridge. I have tried 3 different new cartridges and still get the same error.

 

I am currently using this printer on a Windows Vista Home Basic computer.

 

The current cartridge I am trying is a LD Products CB436A.

 

This has been going on for months and we're using it as part of our office system. Each day this gets at me and I'm about to buy an alternate brand printer if I can't get this solved.

 

I greatly appreciate your help!

 

 

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