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‎03-28-2016 02:18 PM

HP Recommended
Product: MFP M477fnw
Operating System: Mac OS X 10.10 Yosemite

Please Help!  Last week I purchased a brand new Laserjet MFP M477fnw for my small office.  I connected it to the local network immediately without a problem.  

The next day, the name and password of the network was changed during an equipment upgrade.   Now we are completely locked out of the Laserjet!   I have tried to enter in the new network information into the MFP M477 but it will not even let me access the System Setup to change the password.  I want to reset to the factory defaults and start over as if the machine was new.  I can not find any published advice on how to do this.

PLEASE HELP!!

Thank you,

 

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