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‎04-05-2016 01:33 AM

HP Recommended
Product: Color Laserjet Pro MFP M176n
Operating System: Microsoft Windows 7 (64-bit)

Hello there,

 

Our Color Laserjet Pro MFP M176n is stuck at initializing since the last time the yellow toner cartridge has been replaced. After the replacement of the cartridge, the toner carousel turned, started making loud clicking noises and then stopped. It does this after every startup. It seems like there's something that blocks the movement of the carousel, since i can't even move it manually like it's described in many other forum posts about similar issues. Is there a way to access the back of the carousel to see if there's something that blocks it from moving?

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