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‎04-20-2016 04:33 AM

HP Recommended
Product: Spectre X360, 13-4105ng x360,
Operating System: Microsoft Windows 10 (64-bit)

 

My Spectre is connected to the internet via WLAN. The Operating System (Win 10) was updated a few days ago.

 

The Bluetooth System does not detect any Bluetooth devices any more. It keeps searching without any detected devices. There are no error messages. In the devices list in the system the bluetooth speakers are not displayed.

The problem is permanent

My Bluetooth speakers functioned with this Spectre a few days ago. These Speakers work with my Smartphone and Bluetooth connection without any problems.

 

My Samsung smartphone is near the Spectre with bluetooth enabled. It was coupled with the spectre a few weeks ago and functioned, but suddenly this does not function any more either. The smartpjone connects to other bluetooth devices (and the bluetooth speakers) without any problems.

I tried to connect to the speakers with the Spectre after disabling the speakers in the smartphone bluetooth connection- no success.

I have tried deinstalling and reinsatlling the bluetooth drivers in the Spectre- but the result is the same. The system says that the bluetooth is functioning and that the drivers are up to date.

Your help would be much appreciated.

With best regards

Ivor Novello

 

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