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HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

Hi, 

 

I have a 7 month old HP Spectre X360 notebook and cannot get the backslash key to work with the built in keyboard or touchscreen keyboard.  When i use the touchscreen keyboard & press backslash key, it highlights the Ctrl key on the touchscreen keyboard.  When i press on the built in keyboard, i get nothing.

 

My laptop was recently sent back to HP due to a power failure & returned repaired, so i don't know if this is occuring since it returned or was always like this.

 

My setttings are English/Ireland and keyboard languages are English/GA and English/UK.  Windows 10 64 bit with all the latest updates.

 

Any help would be appreciated.

 

thanks, Terry

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